Nebora is more than just a furniture brand; it's a celebration of timeless artistry and unparalleled craftsmanship. Each piece is a masterpiece, handcrafted by skilled artisans who have dedicated their lives to their craft. We are committed to a philosophy of conscious creation, using only the finest, sustainably sourced materials. Our furniture and decor aren't just objects; they are heirlooms designed to enrich your living spaces for generations. To truly understand our passion and process, we invite you to explore our "Our Story" page.

At Nebora, we believe that the soul of luxury furniture lies in the quality of its materials. We meticulously select and source premium, rare woods from around the world. Our primary materials include ethically harvested European Ashwood and exquisite French Guiana Hardwood, chosen for their remarkable durability, unique grain patterns, and sustainable origins. All our wood undergoes a rigorous kiln-drying and temperature-controlled treatment process to reduce moisture content, ensuring it is perfectly conditioned for diverse climatic conditions across India.

We don't consider ourselves just "manufacturers." We are curators of art and design, a collective of master craftsmen and visionary designers. What sets Nebora apart is our unwavering commitment to handcrafted excellence and direct-to-consumer sales. This model eliminates middlemen, allowing us to maintain a transparent process, offer bespoke services, and ensure every piece is a testament to our quality standards. Each product is a unique creation, handcrafted with heart and soul, not mass-produced in a factory.

We believe in complete transparency and are proud of our creative process. You are most welcome to visit our experience center to see our craftsmanship up close and feel the quality of our products. For visits to our crafting studio, we request you to schedule an appointment with our team. Please contact us at care@neborastudio.com to arrange your visit.

Absolutely. We understand that every home and every individual is unique. We believe your furniture should be a reflection of your personal style and needs. Our customization services allow you to create a one-of-a-kind piece by handpicking the dimensions, wood, fabric, finish, and other details. Our design team will work closely with you to bring your vision to life. Please connect with our design team at care@neborastudio.com  to explore the endless possibilities of bespoke furniture.

Ergonomics is at the core of our design philosophy. Our furniture is not only beautiful but also designed with your comfort and well-being in mind. We create pieces that support the natural posture of the body, focusing on spinal health and joint support. This meticulous attention to design ensures that our furniture is comfortable for long-term use and reduces physical stress, transforming your home into a sanctuary of relaxation and elegance.

We strive to provide high-quality images and detailed descriptions on each product page. However, we understand you may have further questions. Our customer service team is always happy to provide more information, from material specifics to design nuances. Please feel free to email us at care@neborastudio.com  with your queries.

Our website is designed for a seamless shopping experience. Simply navigate to the product you love, select your desired options (if any), and click "ADD TO CART" or "BUY NOW." You can choose to check out as a guest or create an account for a faster process on your next purchase. Our online store is open 24/7 for your convenience.

Yes, we do. Nebora is experienced in handling bulk and corporate orders for hotels, resorts, luxury residences, and commercial spaces. We have a dedicated team of design consultants who will work with you to understand your project requirements, assist with product selection, and oversee the entire process from design to delivery. We offer special pricing for bulk orders above a certain value. Please send your requirements to care@neborastudio.com  for a personalized consultation.

We offer a variety of secure payment options for your convenience, including Net Banking, Credit Cards (MasterCard and Visa), and Debit Cards. All online transactions are processed through a secure gateway to protect your financial information.

Your satisfaction is our ultimate goal. If your order does not meet your expectations for any reason, you are welcome to return it within 7 days for a full refund or exchange (less shipping and processing costs). We stand behind the quality of our craftsmanship, and all Nebora products are protected against defects for one year from the date they are shipped. Items that have been customized, monogrammed, or purchased from our clearance section are not eligible for return or exchange.

The estimated delivery date for each product is available on its detail page. Available items will arrive within 1-2 weeks. For made-to-order items please note the estimated dispatch time of 4-6 weeks, which includes the production phase.

Yes, we offer flexible return options. For items shipped via our standard service, you are welcome to return them to one of our retail stores. Please be aware that, due to their scale and weight, products delivered by our specialized Truck or In-Home Delivery service are not eligible for in-store returns. To arrange a pickup for these items, kindly reach out to our team via phone or email, and we will assist you with the return process.

To return larger pieces delivered via our Truck Delivery or In-Home service, kindly reach out to our dedicated client services team by phone or email. We will arrange a seamless and convenient pickup at your earliest convenience.

We are truly sorry for the inconvenience caused by the delay in your order. We value your patience and appreciate your understanding.Our products are a result of detailed handcrafting by our local artisans. While we strive to meet all delivery timelines, unexpected events and periods of high demand can sometimes impact our production and dispatch schedules. We want to assure you that we are committed to reducing these timelines and improving our delivery process.To view your order's updated delivery information, please visit the 'Your Orders' section of our website. Alternatively, you can reach out to us directly through WhatsApp.

Your convenience is our priority, and we aim to ship all items in a single, coordinated delivery.

However, for orders containing multiple pieces, particularly those of varying sizes or from different artisan studios, separate shipments may be arranged to guarantee their safe and timely arrival. Be assured, we will keep you fully informed with detailed tracking for each package, ensuring a seamless experience.

Once we receive your returned item at our warehouse, we will immediately begin the process for your refund or exchange. For purchases made with a credit card, you can expect the credit to reflect in your account within 3 business days. For orders originally paid by check or money order, a refund check will be mailed to you within 7 business days.

For orders within India, the price displayed on our website is all-inclusive of taxes. For international orders, prices do not include shipping, customs, or local taxes, which will be calculated based on the destination

With decades of experience in crafting luxury furniture and a deep-rooted commitment to quality, we are confident in the excellence of our products. We stand by our craftsmanship with a comprehensive warranty on most components, including wood, foam, and hardware. We also guarantee that any damage due to transit mishandling will be repaired or replaced. Our dedicated service and maintenance team is available across India to address any concerns. For a full breakdown of our warranty, please refer to the "Our Story" page.

Our customer care team is available to assist you from Monday to Saturday, 10:00 AM to 5:00 PM IST. You can reach us at:  +91 98373 11115 Email: care@neborastudio.com - We are here to answer any questions you may have and assist you with your Nebora experience.